← Back to Daelo
We’re here to help.
Contact Daelo by ShoafSystems at shoafsystems@gmail.com. Include your account email and the creation or receipt reference. Never send your password or full card details.
Payments and refunds
Open Account to view payment receipts, request a refund, or manage and cancel your subscription. Refund requests are reviewed individually and do not automatically issue a refund. See our terms for billing details.
Delayed or failed creations
Check Creations before starting another request. Confirmed failed generations return their reserved credits. Contact us if a result or credit adjustment is missing.
Your data
Email us from your account address to request account or content deletion, correction, or export. See our privacy policy.